Responsible gambling

At Starlight Casino Poker, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences on individuals, families, and communities, and we take proactive measures to prevent it.

Recognizing the Signs of Problem Gambling

If you or someone you know is struggling with problem gambling, please look out for these warning signs:

• Spending more money than intended
• Feeling anxious or irritable when unable to gamble
• Making excuses to play longer
• Continuing to play despite negative impacts on daily life

Self-Help Tools

To manage your gaming habits responsibly, we offer the following self-help tools:

• Deposit Limits: Set a limit on how much you can deposit in one day/week/month.
• Time-Outs: Temporarily block access to your account for 24 hours to 6 months.
• Self-Exclusion: Permanently exclude yourself from playing at Starlight Casino Poker.

Additional Support

If you need more assistance, please don't hesitate to reach out:

• Reality Check Notifications: Receive reminders every two hours to check how much time has passed since your last break.
• Voluntary Cooling-Off Periods: Take a break from gaming for up to six months.
• Permanent Self-Exclusion Registry: If you're struggling with problem gambling, consider joining Ontario's self-exclusion registry.

Partnerships and Resources

We partner with reputable organizations to provide additional support:

• Problem Gambling Ontario
• ConnexOntario Helpline 
• Gamblers Anonymous Toronto Chapter
• On-site Counselor: Available on Wednesdays, 2 pm - 8 pm

In-Game Support

For assistance during your gaming session:

• Floor Staff: Our experienced staff are always available to help.
• Live Chat: Reach us through our mobile app or website.

Remember, responsible gaming is a collective responsibility. We encourage you to prioritize your well-being and seek support if needed.